{"id":2576,"date":"2010-03-03T14:07:07","date_gmt":"2010-03-03T12:07:07","guid":{"rendered":"http:\/\/www.3org.com\/news\/?p=94"},"modified":"2010-03-03T14:07:07","modified_gmt":"2010-03-03T12:07:07","slug":"observatoire-sur-les-services-de-gestion-de-linformation","status":"publish","type":"post","link":"https:\/\/3org.com\/site\/observatoire-sur-les-services-de-gestion-de-linformation\/","title":{"rendered":"Observatoire sur les services de gestion de l\u2019information"},"content":{"rendered":"<p><!--:fr--><\/p>\n<p>Cette premi&egrave;re enqu&ecirc;te europ&eacute;enne pr&eacute;sente une vue des organisations en 2009 concernant leurs usages et leur niveau de maturit&eacute; concernant la gestion de l&rsquo;information. Elle confronte la vision des utilisateurs &agrave; celle des offreurs de services. Quatre types de services sont ainsi pass&eacute;s &agrave; la loupe, en terme d&rsquo;utilisation, de richesse du service ainsi que de niveau de satisfaction :<!--:--><!--more--><!--:fr--><\/p>\n<ul>\n<li>Services documentaires (papier ou document num&eacute;ris&eacute;),<\/li>\n<\/ul>\n<ul>\n<li>Services d&rsquo;informations dynamiques et\/ou interactifs (portail web, collaboratif, etc.),<\/li>\n<\/ul>\n<ul>\n<li>Services applicatifs et de donn&eacute;es (d&eacute;cisionnel, ERP, CRM, SIRH, etc.),<\/li>\n<\/ul>\n<ul>\n<li>Services &laquo; techniques &raquo; : (entrep&ocirc;ts de donn&eacute;es, s&eacute;curit&eacute;, archivage technique, terminaux mobiles, etc.).<\/li>\n<\/ul>\n<p>L&rsquo;enqu&ecirc;te pr&eacute;sente en outre une vision concernant la gestion des processus et la gouvernance des services de gestion de l&rsquo;information. Elle s&rsquo;ach&egrave;ve en offrant une vue des challenges et projets d&rsquo;investissement 2009 et apporte une r&eacute;flexion autour de &laquo; l&rsquo;Information 2.0. &raquo; et des &laquo; services 2.0 &raquo;.<\/p>\n<p>&nbsp;<\/p>\n<div id=\"__ss_2335231\" style=\"width: 477px;\"><strong style=\"display: block; margin: 12px 0pt 4px;\"><a title=\"Enqu&ecirc;te sur les services de gestion de l'information 2009\" href=\"http:\/\/www.slideshare.net\/jpperrein\/enquete-im-2009-bd-final\">Enqu&ecirc;te sur les services de gestion de l&rsquo;information 2009<\/a><\/strong><object width=\"477\" height=\"510\" id=\"__sse2335231\"><param value=\"http:\/\/static.slidesharecdn.com\/swf\/doc_player.swf?doc=enqueteim2009bdfinal-091024073229-phpapp01&amp;stripped_title=enquete-im-2009-bd-final&amp;userName=jpperrein\" name=\"movie\" \/><param value=\"true\" name=\"allowFullScreen\" \/><param value=\"always\" name=\"allowScriptAccess\" \/><\/object><\/p>\n<div style=\"padding: 5px 0pt 12px;\">View more <a href=\"http:\/\/www.slideshare.net\/\">documents<\/a> from <a href=\"http:\/\/www.slideshare.net\/jpperrein\">Perrein Jean-Pascal<\/a>.<\/div>\n<\/div>\n<p><!--:--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cette premi&egrave;re enqu&ecirc;te europ&eacute;enne pr&eacute;sente une vue des organisations en 2009 concernant leurs usages et leur niveau de maturit&eacute; concernant la gestion de l&rsquo;information. Elle confronte la vision des utilisateurs &agrave; celle des offreurs de services. Quatre types de services sont ainsi pass&eacute;s &agrave; la loupe, en terme d&rsquo;utilisation, de richesse du service ainsi que [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[57,63,90,74],"tags":[53,94,54,55,77,78,58,60,92,65,95,96,79,80,97,98,93,72,99,100],"class_list":["post-2576","post","type-post","status-publish","format-standard","hentry","category-culture_et_usages","category-gouvernance_de_linformation","category-methodologies_et_outils","category-services_de_gestion_information","tag-agilite","tag-archivage","tag-bpm","tag-business-intelligence","tag-collaboratif","tag-complexite","tag-departement-des-si","tag-eim","tag-enquetes","tag-information-management","tag-jean-pascal","tag-niveau-de-satisfaction","tag-nouvelles-technologies","tag-patrimonial","tag-portail-web","tag-processus","tag-qualite-de-service","tag-saas","tag-satisfaction-services","tag-terminaux-mobiles"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Observatoire sur les services de gestion de l\u2019information - 3org - Mentorat en gouvernance de l&#039;information<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/3org.com\/site\/observatoire-sur-les-services-de-gestion-de-linformation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Observatoire sur les services de gestion de l\u2019information - 3org - Mentorat en gouvernance de l&#039;information\" \/>\n<meta property=\"og:description\" content=\"Cette premi&egrave;re enqu&ecirc;te europ&eacute;enne pr&eacute;sente une vue des organisations en 2009 concernant leurs usages et leur niveau de maturit&eacute; concernant la gestion de l&rsquo;information. 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